Privacy Policy
How we collect, use, and protect your information.
Last updated: December 25, 2025
Information We Collect
When you use our website or contact us for services, we may collect:
- Contact Information: Name, email address, company name, and phone number
- Communication Data: Messages you send us, including support requests and service inquiries
- Technical Data: IP address, browser type, device information, and website usage patterns
- Service Data: Information provided during security assessments and investigations (handled under separate agreements)
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services
- Communicate about our cybersecurity services and updates
- Improve our website and service offerings
- Comply with legal obligations and protect our legitimate interests
Information Sharing
We do not sell, trade, or share your personal information with third parties except:
- When required by law or legal process
- To protect our rights, property, or safety, or that of others
- With your explicit consent
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
Data Security
As a cybersecurity company, we implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and regular security assessments
- Secure handling and disposal of sensitive information
- Employee training on data protection practices
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Request data portability where applicable
- Withdraw consent where processing is based on consent
Cookies and Tracking
Our website uses essential cookies to function properly. We do not use third-party analytics or advertising cookies without your consent.
Data Retention
We retain your personal information only as long as necessary to provide services or as required by law. Service-related data is governed by separate confidentiality agreements.
International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy periodically. Material changes will be communicated through our website or direct notification.
Contact Us
For questions about this privacy policy or our data practices, contact us at:
MetaCache Cybersecurity
Email: [email protected]